YOUR RIGHTS AND RESPONSIBILITIES - POINTS TO REMEMBER
- Movers may give binding estimates.
- Non-binding estimates may not be accurate; actual charges may often exceed the estimate.
- Specify pickup and delivery dates in the order for service.
- The Bill of Lading is your contract with the mover... READ IT CAREFULLY... If you have any questions ask your mover.
- Be sure that you understand the extent of your mover's liability for loss and damage.
- You have the right to be present each time your shipment is weighed.
- You may request a reweigh of your shipment.
- If you have moved on a non-binding estimate, you should have enough cash or a certified check to pay the estimated cost of your move plus 10 percent more at time of delivery.
- Unresolved claims for loss or damage may be submitted to arbitration; ask your mover for details.
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